Back in April 2020 (approx. 4 months ago) HMD Global announced the latest Android 10 update for its budget Nokia smartphone 4.2. As expected, after the successful installation of this new update Nokia 4.2 users got bunch of new features but the new issue was detected with the microphone. As per the complaints posted by several Nokia 4.2 owners on Social Media platforms, Whenever they receive a new phone call their phone’s Microphone isn’t functioning. This problem gets solved once they restart the device but after some time it continues.
That’s irritating & of course not expected from a Nokia branded smartphone. Here are some tweets for the reference:
How to solve Nokia 4.2 Microphone issue?
We reached to Nokia Mobile (via email) & asked them to comment on the issue. Based on the reply what we received, we suggest you to once perform below mentioned steps and try to test MIC, whether the issue continues or not.
Step 1] : Dial – star hash star hash 372733 hash star hash star.
Step 2] : Now perform MIC test.
Step 3] : If the test is pass, then we would suggest you to perform a factory data reset after taking proper backup of your data. To perform Factory Data Reset follow below steps. Go to settings >> system >> reset >> factory data reset >> reset >> done.
If the test is failed & you’re still facing Microphone related issue in your Nokia 4.2 then you’ll need to contact with Nokia Mobile Support team through My Phone App or visit the nearest Nokia Mobile Care center.
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