As per the latest information shared by a well known Nokia/Microsoft community member Hikari Calyx, FIH has completely discarded OTA management for Nokia smartphones in China. As you can see in above photo, whenever a Nokia smartphone owner checks for the system update his device shows “Fail to query software information” error. Here’s a tweet posted by Hikari :
Further more we have also gone through Nokia Mobile China’s official Weibo account. After checking several comments on some of their posts we can confirm that users are facing error while checking for the system update. But sadly Nokia Mobile didn’t have replied to any one of them. Check out some comments in the screenshots below :
There is no official information which can explain why Nokia smartphones owners in China are facing such issues regarding OTA update. We’ll give you a news update once we get more information.
Stay tuned for further updates 🙂